Director, Marketing Process & Workflow Enablement job in New York
Job Type
Location
Salary
Date posted
Job title
New York, New York - NY Macy's
| Job Ref: | 300010993245689 |
| Employer: | Macy's |
| Category: | General Marketing |
| Job Type: | Full Time |
| Salary and Benefits: | USD 156,960.00 - 261,360.00 per year |
Location | |
| State: | New York - NY |
| City: | New York |
| Post Code: | 10001 |
| Map: | United States, New York , New York (Show on map) |
Description | |
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Job Description
Be part of an amazing story Macy's is proudly America's Department Store. For more than 160 years, Macy's has served generations at every stage of their lives. Our customers come to us for fashion, value, and celebration. Macy's Marketing plays a critical role in building a healthy, profitable customer franchise through compelling storytelling, innovative campaigns, and meaningful customer engagement. As our marketing organization continues to evolve, we are focused on building smarter, more efficient ways of working that enable teams to deliver high-quality work with greater speed and clarity. Join the Marketing Transformation team and help shape the operational foundation that supports how marketing work gets done. Job Overview The Director, Process Improvement - Marketing Transformation leads the operational function responsible for designing, improving, and sustaining the processes that support how marketing work flows across the organization. Reporting to the VP of Marketing Transformation, this role oversees a team responsible for evaluating existing workflows, designing new operational processes, and ensuring successful implementation and long-term adoption across marketing teams. This leader manages three complementary areas of focus: Process Improvement: Evaluating and optimizing existing marketing workflows to reduce friction and improve efficiency. Process Creation and Ideation: Designing new processes that enable emerging capabilities, evolving tools, and new ways of working across marketing teams. Process Implementation and Sustainment: Driving implementation, documentation, training, and ongoing support to ensure processes are consistently applied and sustained over time. The Director serves as the operational engine that translates transformation priorities into practical workflows, ensuring that both current and future processes are structured, scalable, and supported across the marketing organization. What You Will Do
Skills You Will Need
Who You Are
What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include:
Access the full menu of benefits offerings here. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. MARKETING00 | |
ref: (300010993245689) 5 hours ago
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